Contact Us

Identity Proof

It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Driving License, Voter ID Card, Passport. Without valid ID the guest will not be allowed to check in. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

Payment Terms

PLEASE PAY 100% IN ADVANCE FOR BOOKING CONFIRMATION



Bank Details

ACCOUNT NAME :-HOTEL NAQASH RESIDENCY

BANK NAME :- JAMMU AND KASHMIR BANK

BRANCH :- SHALIMAR

ACCOUNT NO :- 0115010100001466

IFSC CODE :- JAKA0SALMAR

Cancellation Policy

Cancellation before 30 days of booking date will invite 10% of booking value as processing charge. Cancellations made more than 48 hours prior to the booking will be subject to 50% refund of total amount. Cancellations / no show within hours of the booking will be subject to 100% cancellation charge of total amount. Reservation cancel with in 24 hrs of the arrival date will incur a cancellation fee equivalent to accommodation charges for the entire length of stay originally booked. There will be no refund whatsoever for cancellations made in ‘Black-out’ period (peak season) between April. to August every year. For all Apex Bookings, there is no refund for cancellations or for change in travel schedule.